Getting Started

Authentication

Once you've created an API Key, you're ready to start sending data to Fullstory.

APIs

• Test your new API Key via the Identity API.
• Work with long-running tasks using the Operations API.
• Retrieve the results for a segment export using the Search API.
• Retrieve information on user segments using the Segments API.
• Retrieve a list of sessions for a user using the Sessions API.
• Retrieve the current and historical capture settings using the Settings API.
• Create and modify user data using the Users API.
• Export user event and page data using the Data Exports API.

Data Residency

Fullstory uses Google Cloud Platform data centers to process and store data. The default data center for all customers is located in the US. As of August 2022, Fullstory also has a data center in the European Union (“EU”). Customers now have the option to designate the location of the data center that supports their Fullstory account.

All API requests use the api.fullstory.com domain. They are automatically routed to the correct data center based on what is configured for your Fullstory account. You can determine which data center your account is associated with in one of two ways:

• The Fullstory URL you use to login
  • https://app.fullstory.com/ uses the na1 data center
  • https://app.eu1.fullstory.com uses the eu1 data center
• The API key you are using for API authentication. The data center used is included as the first three characters of the API key. If your API key was created prior to August 2022, it may not include this prefix. In this case, your API key will be associated with the na1 data center.
  • API key format: <data center>.<token>

Additional Information

• Authentication
• Fullstory Data Residency
• Managing API Keys